Horrible staff and attitude!!! I had to remove the utility dolly (hand truck) because it's taking the space I really need for my last piece of furniture. Borrowed the uhaul for five days and didn't use the hand truck for one minute. When I returned the truck, I explained why I had to remove the dolly as the first thing. They still charged me $44 for that dolly and won't even listen to me or give me any explanation on this cost. I asked if it can be waived please, they said they will charge it no matter I used it or not. What the hell is their attitude problem? I don't care that much about the $44 but the experience is what I will never forget. I will never go to them again ever.
The truck door won't close. It was stuck open behind the black foam/rubber stopper. If you use their truck make sure you are careful with the latch. The design for the latch and the stopper is really bad and this can happen to anyone (see pic).When I called roadside assistance, they said it will cost me money if it is not a "Mechanical Failure". I don't know what exactly falls under that category. I ended up spending 4 hours trying the door to close.I went to the U-Haul at Kenmount road. They said that I can empty the truck and bring back the truck for a different one. I had already loaded up my truck and to unload and load again would have taken me hours of hard-work, so that was not really an option. ***Check the door and the latch system if you use their trucks.******I have used their trucks before and had good experiences.***Eventually, a friend was able to close the door after a lot of work.
Staff are top notch and friendly great place to get a propane tanker filled fast
Run by morons who can't do math and don't understand their pricing structure.
Staff is wonderful. Storage units were clean and easily accessible.
U-Haul Moving & Storage of St Johns is a Canadian Storage based in St. John's, Newfoundland and Labrador. U-Haul Moving & Storage of St Johns is located at 183 Kenmount Rd, St. John's, NL A1B 3P9, Canada.
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