Wonderful service, my parents always tell me how beautiful the arrangements are!
Have used Nevilles in the past and always was greeted by a surly woman on the phone. Had stopped using them because of this until lately yesterday when the super friendly guy at Mt. Pearl Florists wasnt answering his phone for a last minute Mothers Day delivery. Ended up calling Nevilles and ordering with a lady who wasnt the usual surly woman but still hardly someone you would call overly cheerful. Later that day I decided to add my brother to the greeting on the card and attempted to contact them but with time difference they had already closed and much to my surprise they had no way of leaving a message??? I emailed them the changes instead and when calling them them the next day at 3:30pm their time to confirm they got my email the infamous surly lady (who claims to be the manager) unapologetically and defiantly said they dont have time to check emails on busy days. What a crockno voicemail and dont have a junior staff member that can take a few minutes to quickly scan emails at the start of a day for something that looks important. Its people like this that do a disservice to my wonderful home province. Never will use them again.UpdateHave gone back you using Neville's simply because my Mother did prefer the arrangements over Mt. Pearl Florists. Lady who answered phone this time abruptly blurted out "JJ Neviles please hold" and putting me on hold before she even finished speaking instead of simply asking "can you please hold" and waiting 1 second for my reply...come on I expect better from my fellow Newfoundlanders that have such a great reputation for friendliness. The lady that took my order was polite and nice and was happy with her service. So I will confirm their arrangements are superior according to my Mom.
Flower shop with very helpful staff. Good selection of arrangements and ability to customized based on seasonal availability. Could use so air conditioning in the building otherwise showroom is nice.
I couldn't believe the beautiful arrangement created on very short notice and delivered within a couple of hours after I called on Christmas Eve! My sister was so impressed she posted the photo on facebook. My mom's birthday on Christmas Day was extra special because of the efforts of the staff at Neville and Son's. Thank you so very much!
They went out of their way to deliver flowers to my mother in Carbonear. It was difficult but they managed to do it.
J.J. Neville & Sons Limited is a Canadian Florist based in St. John's, Newfoundland and Labrador. J.J. Neville & Sons Limited is located at 393 Hamilton Ave, St. John's, NL A1E 1K5, Canada.
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